{"id":7563,"date":"2021-10-21T08:41:09","date_gmt":"2021-10-21T08:41:09","guid":{"rendered":"http:\/\/34.89.29.163.nip.io\/docs\/submitting\/submitting\/help-my-files-wont-upload\/"},"modified":"2026-04-21T12:12:38","modified_gmt":"2026-04-21T12:12:38","slug":"my-files-wont-upload","status":"publish","type":"docs","link":"https:\/\/zealous.co\/help\/docs\/making-submissions\/submission-step\/my-files-wont-upload\/","title":{"rendered":"My files won&#8217;t upload"},"content":{"rendered":"\n<p>There could be a few reasons why your files are not uploading:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li> <span style=\"font-size: revert\">You have reached the maximum amount of submissions &#8211; some hosts set an amount of files they want uploaded and after the limit is reached, no more can be added<\/span> <\/li>\n\n\n\n<li> <span style=\"font-size: revert\">The file is too large &#8211; although you can upload up to 4Gb, there may be issues if you try to upload a really large file (you can go <\/span><a style=\"font-size: revert\" href=\"http:\/\/zealous.co\/docs\/submitting\/submitting\/step-2-submission\/what-is-the-largest-file-i-can-upload\/\">here<\/a><span style=\"font-size: revert\"> to find file size recommendations)<\/span> <\/li>\n\n\n\n<li> <span style=\"font-size: revert\">The file title is too complex &#8211; if you include special characters, the system may struggle to upload the file<\/span> <\/li>\n\n\n\n<li> <span style=\"font-size: revert\">The file type is not accepted &#8211; opportunity hosts may choose which file types they want to accept, so it is best to check the guidelines<\/span> <\/li>\n\n\n\n<li> <span style=\"font-size: revert\">Your connection may be unstable &#8211; you can check it <\/span><a style=\"font-size: revert\" href=\"https:\/\/www.speedtest.net\/\">here<\/a> <\/li>\n<\/ul>\n\n\n\n<p>If you continue to have issues, please reach out to us via <a href=\"https:\/\/direct.lc.chat\/7857671\/8\">live chat<\/a> or email us on <a href=\"mailto:info@zealous.co?subject=My%20files%20won't%20upload\">info@zealous.co<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There could be a few reasons why your files are not uploading: If you continue to have issues, please reach out to us via live chat or email us on info@zealous.co<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":11117,"menu_order":14,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-7563","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/zealous.co\/help\/wp-json\/wp\/v2\/docs\/7563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zealous.co\/help\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/zealous.co\/help\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/zealous.co\/help\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/zealous.co\/help\/wp-json\/wp\/v2\/comments?post=7563"}],"version-history":[{"count":1,"href":"https:\/\/zealous.co\/help\/wp-json\/wp\/v2\/docs\/7563\/revisions"}],"predecessor-version":[{"id":14033,"href":"https:\/\/zealous.co\/help\/wp-json\/wp\/v2\/docs\/7563\/revisions\/14033"}],"up":[{"embeddable":true,"href":"https:\/\/zealous.co\/help\/wp-json\/wp\/v2\/docs\/11117"}],"wp:attachment":[{"href":"https:\/\/zealous.co\/help\/wp-json\/wp\/v2\/media?parent=7563"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/zealous.co\/help\/wp-json\/wp\/v2\/doc_tag?post=7563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}