September 16th: Search Infrastructure Upgrade

We’ll be performing scheduled maintenance on Tuesday, September 16th at 5:00 AM GMT which may impact your judges and admins. We are upgrading our search infrastructure (Elasticsearch). The maintenance window is expected to last a maximum of one hour.

When

Tuesday, September 16th at 5:00 AM GMT

What to Expect

We have sought to minimize impact to you during this period.

During this period you and your judges may experience the following

  • Loading entries for admins and judges may fail intermittently
  • Our explore page may be temporarily unavailable
  • Candidate submission workflows will remain fully operational – this maintenance will not impact candidates in any way. However there may be a lag in entries completed being shown to your admins and judges.

Why We’re Doing This

This upgrade will modernize our infrastructure and deliver significant performance improvements, setting the foundation for enhanced search features in the future.

Timing

We’ve purposefully scheduled this maintenance for early Tuesday morning GMT to minimize disruption to our most active users.

Thank you for your patience as we continue to improve our platform. If you experience any issues outside the expected timeframe, please don’t hesitate to reach out to your account manager, or to our support team.

We will post updates here if there are any changes to the maintenance schedule.

More Insights

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