Go to Zealous
How can we help?
Find articles, help and advice on how to make the most out of Zealous.
Managing your Account
Judging on Zealous
Confirming you will judge
Scoring a specific entry
Scoring a specific category
Clearing a score
Viewing entries without scores
When does judging start?
Logging in as a judge
I do not have an alert to score
I can't see the artist's details
I can't start scoring entries!
Editing my scores
Viewing all your scores in one place
Help! I got forwarded to the home page when I was judging
My score is not being recorded
Judging on Zealous - New Update
Score Criteria - New Update
Viewing entries without scores - New Update
Scoring a specific entry - New Update
Finding an entry - New Update
Scoring a specific category - New Update
Can I turn off auto navigation? - New Update
Confirming scores - New Update
Clearing a score - New Update
Submitting on Zealous
Submitting on Zealous
Contacting the host of an opportunity
I can't go to the next step!
Adding Formatted Text
My files won't upload
Removing a file from my submission
Editing the details of an item (price, dimensions...)
What is a 'category'?
What should the title of my submission be?
Why are there duplicate questions when I submit?
Who has access to my contact details?
Payment Step (Optional)
How secure are my payment details?
Do I need to pay to submit?
Can I get a refund?
What submission fee package should I select?
How do I know I submitted successfully?
Making Multiple Submissions
Reusing projects from past submissions
Separating works into individual submissions
Managing your Submissions
Viewing all your submissions
Completing a draft submission
Deleting a submission
Can I edit a submission?
Viewing a completed submission
Viewing submission invoices
Viewing the results of your submission
Why is my submission in draft?
What does 'add to portfolio' mean?
Can you submit for me?
What is the largest file I can upload?
What should I name my file?
What is the difference between an item, a work, and a project?
How do I know this opportunity isn't a scam?
Saving time submitting
What should I put in 'short description'?
Registering to take submissions
Registering to make submissions
Registering to judge
Forgotten your password
Changing your account to make submissions
Changing your account to take submissions
Changing your email address
Changing your password
Changing your username
How do I change my profile URL address?
How do I change my opportunity URL address?
Signing up for opportunity recommendations
Removing your profile
Upgrading my package
Downgrading my package
Understanding our fees
Can you automatically increase my submissions limit?
Can I have a discount?
Cancelling your plan
Checking what package I'm on
How are the invoices calculated when a subscription is upgraded?
Viewing/Downloading an invoice
Refunding a submission
Downloading an invoice on behalf of an applicant
Lifecycle of an Opportunity
Before submissions open
When submissions open
When submissions close
When judging is in progress
When selection is in progress
Trying Zealous first
Viewing your opportunities
Creating an opportunity
Copying an opportunity
Archiving an opportunity
Deleting an opportunity
Customising your Opportunity
Customising your page
Editing basic information
Defining your Submission Process
Editing the journey applicants will take
Defining what candidates submit
Connecting my account to Stripe
Setting up your application form
Taking payment for submissions
Testing your opportunity
Ensuring personal information is protected
Schedule & Rounds
Managing your schedule
Setting up Judging
Editing judge information
Opening for a public vote
Launching an Opportunity
Publishing your opportunity
Maximising exposure to your opportunity
Finding the URL to submit
Adding a submit button to your website
Fields you can't edit once a call is published
Communicating with candidates
Confirming your selection
Downloading individual submissions
Improving the submission process
Submission fees report
Public votes report
Newsletter signups report
Emails to candidates
Emails to judges
Emails to public voters
Can I remove the "short description" from a submission?
Do submissions open and close automatically?
Can I edit my opportunity once it's published?
How will I know when judges have finished scoring?
What are public and private judges?
How do I split submissions between judges?
What is the submission category?
How do I close an opportunity?
Can I extend my submissions deadline?
How do I reopen submissions?
How do I share the submissions for a public vote?
How do I switch on public results?
Locking and unlocking entries - New Update
Confirming your selection - New Update
Recovering an entry - New Update
Sending entries to different rounds - New Update
Assigning judges specific entries in specific rounds - New Update
Applicants Report - New Update
Couldn't find an answer?
Speak to one of us now