Technical Support
Professional technicians are on board to ensure you have a successful show. This team will be responsible for your technical needs, and will be briefed based on the information you provide.
You may bring your own technical staff and we encourage provision of your own lighting and/or sound operator as that helps ensure a smooth show. Event & venue staff will still be on hand.
If you don’t have your own staff, please remember that our team has a limited time to set up, learn and rehearse your cues etc. By planning in advance, you can really help that process by thinking about all your cues and writing very clear cue sheets that you can give to them on the day. We also encourage story boards to help the team visualise the show and its cues. We cannot guarantee to be able to accurately reproduce very complex shows, so if you really need to make certain things happen, you are strongly advised to bring someone who can operate and/or cue these sequences.
Scheduling
We will schedule an appropriate technical and rehearsal time on the day of your show, if you have specific scheduling needs please make sure you tell us about them. Due to the number of pieces we will present during the project, we cannot be flexible with everyone, and it will be up to you to get to the venue for your allotted time. Any missed calls cannot be recovered later, regrettably.
Damage and venue courtesy
Zealous is a guest of Rich Mix and as such we must keep the venue in a respectful manner. Whilst we don’t envisage this being a problem, please help us to do that by not leaving any trace on the venue after you go; nor affecting any Rich Mix staff or clients in an unwelcome way.
We very much need to know if you have a messy or wet show at all. So feathers, confetti, custard, live animals, etc. must be discussed now please! If we are not aware of any such aspects beforehand, we won’t be able to cater for them on the day. Any messy shows will be discussed separately so we are all clear on the situation.
We’ll give you access to suitable dressing rooms etc., as we are able to, but we will rely on your collective goodwill to make the limited space backstage work. We also request that you respect the works of other Zealous X participants, as well as other companies using Rich Mix by keeping to the schedule and spaces you are allocated only.
Storage
Unfortunately we have no access to storage for set etc. at the venue, other than on the day of your show. Please bring everything on the day and take it away with you after the show has fully finished. If you have difficulties with this, please get in touch but do understand this is an aspect we have little control over.
Parking
We have no parking on site. You will get a load-in slot, if you request one in advance, but this will be to drop and go only. Similarly with any get-out.