Frequently Asked Questions
Quick answers to questions you might have before using Zealous to manage your entries.
Is this the right platform for me?
If you are trying to launch an award, competition or any program that requires taking, managing and judging entries – then you’re in the right place. You can view our service pages here.
Is Zealous only for the creative industries
No. We started serving the creative industries first, but many others use our services too (e.g. Finance, Marketing, Education, etc.). They appreciate the visual nature of our process.
How easy is it to set up and launch?
Very. You can set up and launch your program in minutes. If you have all the imagery, guidelines and text ready to go, you can easily upload them onto the platform. Onboarding is optional. A friendly help file on this is here.
Can I trust Zealous to work?
Zealous has been around since 2011, hosted on the most secure and scalable infrastructures using Google Cloud.
Is this going to be very expensive?
No. Our pricing is flexible. Pay as you go on Monthly plans with no annual lock-ins, or subscribe to a yearly subscription for a generous discount! For more details, see our pricing and plans here.
Will I need to spend hours explaining how this works to my colleagues, applicants and judges?
Zealous was built to be intuitive and doesn’t need your candidates or judges to have any onboarding. The platform is designed to be user-friendly so anyone can use it. You don’t have to be tech-savvy! You can experience our software via our 30-second teaser tour here.
What if something goes wrong? What help will I get?
We can help (we are real humans, no bots) via Live Chat available Mon-Fri 9 am-5 pm UK time, e-mail or phone. We provide technical support for your candidates and judges. Our lovely customers have rated us five stars on customer support. Check out our reviews on Capterra here.
Can I test the platform without paying?
Yes. You can sign up for our Free plan and take up to 6 submissions for free. You can view our pricing here.
What does an “opportunity” mean?
An opportunity is any initiative you are taking entries for – this could be an award, competition, residency, fair, job, etc. These will streamline your process of taking, managing and scoring entries.
What does a “submission” mean?
A submission is the same as an entry, an application, or a nomination. Submissions are counted against your quota once a candidate completes an entry for one of your opportunities. Draft submissions and submissions removed by candidates are not counted.
